So as described earlier I was messing with Softgrid (now Microsoft Application Virtualization) and had some issues getting it to work, so I decided to move to the latest version (thus the name change), we was using 4.2 and the latest version is 4.5.

Anyhow, I upgraded the sequencer and everything seemed fine, I started a capture and everything seemed fine until I started the Java installer, i now got an error from the MSI installer;


Error 1719.The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Odd I thought and tried different approaches which all led to the same error.

A bit of googling led me to this;

The problem is simple yet bizzar, you can’t use remote desktop while doing a capture!?!?  I was using a virtual pc (HyperV) and used remote desktop to connect and do my capture, however once I restarted the Virtual Machine and did the capture via the HyperV console there was no problem!?  Odd…

1 reply
  1. Joost
    Joost says:

    It took me hours of struggling before I finally found this page. Indeed very bizarre one can’t do a first time install using remote desktop. Upgrades are no problem, just a first time sequence… Hate it. But thanks!

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