Have you ever had a machine BSD (blue screen) on you?  and have you ever felt helpless in understanding why and what the problem is? Well here is a Freeware product that can give you a little insight or at least give you ample time to read and analyze the BSD info.  It analyzes the minidump file that is generated on BSD.. http://www.nirsoft.net/utils/blue_screen_view.html If you have a SA agreement with MS as part of your license, then you have access to yet another utility via “Microsoft Desktop Optimization Pack for Software Assurance” Crash Analyzer Wizard..  But as mentioned this require a SA agreement.